If you believe the SHOWTIME app you’re using is running on a supported device, please make sure you have the most recent version of the SHOWTIME app for that device. Follow instructions for your device to download or update to the most recent version of the SHOWTIME app.
If you believe you have the most recent version of the SHOWTIME app for your device and you still are not seeing the Pacquiao vs. Broner PPV, check your device generation or model. The SHOWTIME app available on older Apple TV and Roku devices may not offer pay-per-view.
See our list of supported devices here.
For the upcoming Pacquiao vs. Broner PPV event, we have added availability for SHOWTIME app users with Xbox One, Android TV, and certain Roku devices. App updates introducing support on those devices will be available before 1/19/19. If you have verified you have a supported device and updated app and still do not see the PPV event, it’s possible the SHOWTIME app update offering PPV is not yet available for your device. Please check back again before the fight to update your app.