I am receiving an error message saying my Spotify account is already associated with a SHOWTIME subscription. What can I do?

If the email address in the message contains a typo, or is an old email address you no longer have access to, and you know the password, you can correct the email address by following the steps below:

  1. Visit
  2. Log in to SHOWTIME using the email address exactly as it appears in the error message
  3. Enter your password and log in
  4. Go to Settings > Email & Password
  5. Click ‘Edit’ next to the email address
  6. Update your email address in the Email field
  7. Enter your password
  8. Click Submit

If you are unable to update your email address for any other reason, please click here to contact us for further assistance.