If the email address in the message contains a typo, or is an old email address you no longer have access to, and you know the password, you can correct the email address by following the steps below:
- Visit showtime.com
- Log in to SHOWTIME using the email address exactly as it appears in the error message
- Enter your password and log in
- Go to Settings > Email & Password
- Click ‘Edit’ next to the email address
- Update your email address in the Email field
- Enter your password
- Click Submit
If you are unable to update your email address for any other reason, please contact us using one of the contact options at the bottom of this page for further assistance.