Important Information for Firefox Users

To avoid playback issues when streaming through, please upgrade your Firefox browser to version 78 or above, and then clear your cache before streaming from Or use a different supported browser.

If you experience any issues after upgrading your browser, and you don’t have another browser to use, please open a Private Browser Window (Incognito mode) and try again.

To open a Private Browser Window in Firefox, click on the Firefox Menu in the upper-right-hand corner of the browser and select New Private Window. You can also use the shortcut Shift + ⌘ + P (on macOS) or Shift + CTRL + P (on Windows/Linux).