Billing & Account Info
Get help with billing, passwords and more.
Manage Subscription
- How can I cancel my SHOWTIME streaming service subscription?
- How do I cancel my subscription to the SHOWTIME streaming service on Kindle Fire, Fire Tablet and Fire TV devices?
- How do I cancel my subscription to the SHOWTIME streaming service on Android devices?
- How do I cancel my subscription to the SHOWTIME streaming service on Apple devices or Apple TV?
- How do I cancel through the Apple TV app?
- How do I cancel my subscription to the SHOWTIME streaming service through Optimum Online?
Billing
- When will I be charged by SHOWTIME and how often?
- How do I update my credit card information?
- How do I see my SHOWTIME billing history?
- I am not sure how I subscribed to SHOWTIME. Is there a way I can look up my billing provider?
- How can I change billing providers?
- Why was my credit card payment declined?
Password & Login
PROMO CODES
Settings & Preferences
- What is 'My List'?
- How can I add programs to ‘My List’?
- Is there a limit to the number of programs I can have in 'My List'?
- How can I manage programs on 'My List'?
- How do I delete programs from 'My List'?
- Will programs remain in 'My List' indefinitely if I don't delete them?
GIFT CARDS
- Do you offer gift cards and how can I purchase one?
- Where can I purchase a SHOWTIME physical gift card?
- I received a SHOWTIME eGift or physical gift card. How do I redeem it?
- Can I redeem a SHOWTIME gift while I’m still in a free trial period?
- Can I redeem a SHOWTIME gift if I am already a SHOWTIME streaming subscriber?
- Can I redeem a SHOWTIME gift if I am already subscribed to SHOWTIME through a cable, satellite, telco or other provider?